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Information About Red Light Therapy and Scarlet Devices

Find all the answers you need in one place. Hhow red light therapy works, safety, usage guidelines, payments, delivery, returns, and warranty.

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Red Light Therapy Basics

What is Red Light Therapy (RLT)?

Red Light Therapy (RLT) uses low-energy red and/or infrared light to stimulate the body’s natural regenerative processes. Unlike UV light, it does not emit harmful radiation or cause burns – it is a non-invasive and painless method that promotes cellular renewal, improves circulation, and helps reduce inflammation.

Red and near-infrared light penetrate deep into the skin and cells, stimulating mitochondria (the cell’s energy centers) to increase ATP (cellular energy) production. This accelerates healing, reduces inflammation, and supports tissue regeneration.

The most common applications include:

  • Skin rejuvenation (reducing wrinkles, scars, acne)

  • Accelerating wound and injury healing

  • Relieving muscle and joint pain

  • Stimulating hair growth in cases of hair loss

  • Regulating sleep and circadian rhythm

  • Boosting energy levels and overall vitality

Safety and Recommendations

Is the therapy safe?

Yes, Red Light Therapy is completely safe when used properly. It does not use UV rays and does not damage the skin. Quality devices operate on scientifically backed wavelengths (e.g., 630–660 nm for red and 810–850 nm for infrared light).

Rarely. Overuse may cause mild skin irritation or headaches. Individuals with photosensitivity, epilepsy, or those taking light-sensitive medications should consult a doctor before use.

Red light (630–660 nm): Works on the skin’s surface, ideal for skin, hair, and wound healing.

Infrared light (810–850 nm): Penetrates deeper into tissue, effective for pain relief and deep regeneration.

If you are using a stronger device or treating areas close to your eyes, wearing protective glasses is recommended to avoid discomfort. While RLT does not damage the eyes, intense light may feel unpleasant.

Absolutely! Many high-quality home devices now deliver results comparable to professional therapies. It’s important to choose a certified device with tested wavelengths and follow the usage instructions carefully.

Yes. RLT is often combined with skincare routines, physiotherapy, massages, supplements, and a healthy diet – enhancing overall results.

Usage and Results

How often is it recommended to use it?

For most goals, it is recommended to use RLT 3 to 5 times per week for 10 to 20 minutes, depending on the type of device and the treated area. Consistency is key – results are typically visible after several weeks of regular sessions.

Results depend on your goal – minor improvements, such as brighter skin and increased energy, can often be noticed within 1 to 2 weeks. More significant changes, like pain reduction, tissue regeneration, or hair growth, may require 4 to 8 weeks of consistent use.

Yes, the device can be shared among several people as long as basic hygiene is maintained – we recommend disinfecting surfaces that come in contact with the skin after each use.

We recommend:

  • Before treatment: Clean skin (no makeup or creams).
  • After treatment: Apply moisturizer.
  • Avoid applying SPF directly before treatment.
  • Clean the LED surfaces after each use with disinfectant or wet wipes.

  • Store the device in the provided bag, avoid bending it to prevent diode damage.

  • Recharge after every 3 uses or when the device signals low battery.

Payment and Delivery

Which payment methods do you accept?

We accept:

  • WS Pay
  • Card payments (Visa, Mastercard, and others)
  • KEKS Pay
  • PayPal
    We currently do not offer bank transfer or cash on delivery.

Yes. We use DPD shipping services, which allow you to track your package via their mobile app or a tracking link you’ll receive once your order is shipped.

Yes, we ship to the following countries:

  • €10 shipping: Slovenia, Austria, Czech Republic, Hungary, Germany, Slovakia
  • €15 shipping: Belgium, Denmark, Estonia, France, Ireland, Italy, Lithuania, Latvia, Luxembourg, Netherlands, Poland, Portugal, Spain, Sweden
  • Free shipping on orders over €350.

Returns, Replacement & Warranty

What if the product is damaged or defective?

If the product is damaged or defective, we cover replacement costs within 7 days of receiving the item. Please send proof (photos and/or video) to therapyscarlet@gmail.com. After 7 days, the buyer covers the cost. We send a replacement product – refunds are not issued for defects.

If the product is damaged, the above policy applies.

If you wish to return it because you see no results or it doesn’t suit you, you can return it within 30 days under these conditions:

  • Original box in perfect condition
  • Device undamaged, with no visible signs of use
  • All components intact (cables, remote, etc.)
    If conditions are not met:
  • Partial refund (50%) for minor issues
  • No refund for significant damage to device or packaging
    Refunds are issued; replacements are not sent in this case.

You can return the product within 30 days (see conditions above). If all conditions are met, we provide a refund.

LED diodes have an average lifespan of 50,000+ hours. The device comes with a 12-month warranty covering mechanical faults, excluding damage caused by improper use.

Still have questions?

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