Last Updated: 18.08.2025
At Scarlet, your privacy is our priority. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit and interact with our website (www.scarlettherapy.com). We are fully committed to compliance with the General Data Protection Regulation (GDPR) and Croatian data protection laws.
Full company name: COLGRAPH d.o.o. for services
Company registration number and register: MBS 040007247, Commercial Court in Pazin
Tax number (VAT ID): HR40463425902
Registered office address: Strane 7, Banjole, Republic of Croatia
Telephone number and e-mail address for customer inquiries: +385 99 435 6022, therapyscarlet@gmail.com
We collect only essential personal data required to fulfill your order and enhance your user experience:
Name
Email address
Phone number
Shipping and billing address
Payment details (processed securely through third-party gateways)
IP address and device/browser data
To process and deliver orders
To provide customer support
To notify you of order status and updates
To improve site functionality and user experience
For marketing (with your explicit consent)
Our site uses cookies and analytics tools (e.g., Google Analytics) to:
Understand how users navigate the website
Improve site performance
Enable essential website functions
You may disable cookies via your browser settings, although some features may not function correctly.
We use the following third-party services:
Monri Payment Gateway – for secure payments
DPD – for order shipping and tracking
These third parties may process your data in accordance with their own privacy policies.
Credit Card Purchase Security Statement
Confidentiality of your information is protected and secured by using the latest TLS encryption. Pages for online payments are secured using SSL with 128-bit encryption.
Monri WebPay uses VPN and is certified PCI DSS Level 1. Scarlet does not store your credit card details and they are not accessible to unauthorized personnel.
Right to access your data
Right to rectify inaccurate data
Right to erase data (“right to be forgotten”)
Right to restrict or object to processing
Right to data portability
Right to file a complaint with the Croatian Personal Data Protection Agency (AZOP)
To exercise your rights, contact us at: therapyscarlet@gmail.com
We retain your data only as long as necessary for:
Fulfilling your order
Legal or accounting purposes
Confidentiality of your information is protected and secured by using latest TLS encryption. Pages for web payment are secured by using Secure Socket Layer (SSL) protocol with 128-bit data encryption. SSL encryption is a data coding procedure for prevention of unauthorized access during data transfer. This enables a secure data transfer and prevents unauthorized data access during communication between user and Monri WebPay Payment Gateway and vice versa. Monri WebPay Payment Gateway and financial institutions exchange data by using their virtual private network (VPN) which is also protected from unauthorized access. Monri Payments is PCI DSS Level 1 certified payment service provider. Credit card numbers are not stored by Merchant and are not available to unauthorized personnel. All payments will be affected in Croatian currency. The charged amount on your credit card account is converted into your local currency according to the exchange rate of credit card associations.
We are committed to provide service of protection of our customer’s personal data in a way that we collect only essential basic information about our buyers that are necessary for fulfilling our obligations. We also inform our customers about the way we collect information and regularly give customers an option about how their information will be used, including the possibility to decide whether their name should be included or omitted from the lists used for marketing campaigns. All user information is strictly guarded and are available only to the employees who need that information for completing the job. All our employees and business partners are responsible to follow the principles of confidentiality protection.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.