Terms of Use – Scarlet Therapy

Last Updated: 18.08.2025

Welcome to Scarlet. These Terms and Conditions govern your use of our website and purchase of our products.


1. Scope of Service

Scarlet provides red light therapy devices for at-home wellness use. All product specifications, images, and descriptions are accurate to the best of our ability.


2. Pricing & Payment

  • All prices are listed in EUR, inclusive of VAT

  • Payment methods accepted: Visa, Mastercard, KEKS Pay, WS Pay, PayPal

  • Payments are processed via Monri WebPay (PCI DSS Level 1 certified)

  • All payments are charged in Croatian currency (HRK), converted at your bank’s rate


3. Orders & Delivery

  • Orders are processed within 1–3 business days

  • Delivery is via DPD and includes tracking

  • Estimated delivery times vary by country (5–10 business days)

  • Free shipping for orders over €350 (eligible countries listed on website)


4. Returns & Refunds

See full Returns Policy below. Refunds are granted only under the conditions outlined there.


5. User Obligations

By using our website, you agree to:

  • Provide accurate information

  • Not misuse the website or attempt unauthorized access

  • Use products as instructed


6. Intellectual Property

All content, branding, images, and product descriptions are the intellectual property of Scarlet and may not be reproduced without written consent.


7. Disclaimer & Limitation of Liability

  • Products are not intended to diagnose or cure medical conditions

  • Use is at your own discretion; consult a physician if needed

  • Scarlet is not liable for damages arising from misuse


8. Governing Law

These terms are governed by Croatian law and EU consumer protection regulations. Disputes will be resolved by the competent court in Croatia.

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